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Privacy Policy for Urban Luxe Frames

Effective Date: June 15, 2024

Welcome to Urban Luxe Frames! We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information when you visit our website and purchase our products

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1. Information We Collect

1.1 Personal Information: When you make a purchase, create an account, or contact us, we may collect the following personal information:

  • Name

  • Email address

  • Shipping and billing address

  • Phone number

  • Payment information (such as credit card details)

  • Order history

1.2 Automatically Collected Information: When you visit our website, we automatically collect certain information, including:

  • IP address

  • Browser type and version

  • Operating system

  • Referral URL

  • Pages visited

  • Time and date of visit

  • Duration of visit

  • Device information

1.3 Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

2.1 To Process Transactions: We use your personal information to process and fulfill your orders, including payment processing, order confirmation, and shipping.

2.2 To Provide Customer Support: We use your information to provide customer support, respond to inquiries, and resolve any issues related to your orders.

2.3 To Improve Our Website and Services: We analyze the information we collect to improve our website, products, and services, as well as to personalize your experience.

2.4 For Marketing Purposes: With your consent, we may use your contact information to send you promotional offers, newsletters, and updates about our products and services. You can opt out of marketing communications at any time by following the unsubscribe instructions provided in the email or by contacting us directly.

2.5 To Comply with Legal Obligations: We may use your information to comply with applicable laws, regulations, and legal processes.

3. How We Share Your Information

3.1 Service Providers: We may share your information with third-party service providers who perform functions on our behalf, such as payment processing, shipping, and analytics. These service providers are obligated to protect your information and use it only for the purposes for which it was provided.

3.2 Legal Requirements: We may disclose your information if required by law, to enforce our policies, or to protect our rights, property, or safety.

3.3 Business Transfers: In the event of a merger, acquisition, or sale of our assets, your information may be transferred to the acquiring entity.

3.4 With Your Consent: We may share your information with third parties for purposes not covered by this policy with your explicit consent.

4. Security of Your Information

We take reasonable measures to protect your personal information from unauthorized access, use, and disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

5.1 Access and Correction: You have the right to access and update your personal information. You can view and edit your account information by logging into your account on our website or by contacting us.

5.2 Deletion: You may request the deletion of your personal information by contacting us. We will comply with your request to the extent required by law, but certain information may be retained for record-keeping purposes.

5.3 Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions provided in the email or by contacting us.

5.4 Cookies: You can manage your cookie preferences through your browser settings. Note that disabling cookies may affect the functionality of our website.

6. Children’s Privacy

Our website is not intended for use by children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will delete it promptly.

7. International Transfers

Your information may be transferred to and processed in countries other than your own. By using our website, you consent to the transfer of your information to countries outside your country of residence, including Canada, where our servers are located.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

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